Muzones, Edlin. “A Complaint Management System for Enhanced Efficiency at West Visayas State Univresity – Himamaylan City Campus: ISBN 978-630-95064-4-3”. Technium Books (May 18, 2025). Accessed April 17, 2026. https://techniumscience.com.techniumscience.pluscommunication.eu/index.php/books/article/view/12810.